John Bell & Croyden

Poor poor customers service skills no manners or etiquette from shop floor assistants to management. In an area busy and amongst professionals this place is a significant lack of class. Extremely disappointing and is definitely not recommended from health professionals within the local area.

This pharmacy is like walking into a dream world of medications, perfumes, products products products. My favourite. Quite refreshing to go somewhere different to boots !

It's kind of like Harrods but in pharmacy world. I bought my regular essentials (toothpaste etc) but all the other stuff is amazing too. Recommended this to nyone.

It's worth visiting every now and then to find new interesting products.
Prices can be a bit high but it's kind of expected given the location.

This place is so much more fun than Boots! I had never heard of this pharmacy before, but the other night, I was walking along Wigmore Street and in need of ear plugs and found this place.

If you are used to the ever so cheap feel of say, Superdrug, you should come here. It feels so high end, if that is possible for a pharmacy. While it does everything that you will find in a Boots it has so much else going for it.

First, it has classical music piped in while you shop. There is a full range of health products, such as aromatherapy, and vitamins, as well as fitness products that I only ever see on shopping channels. Towards the back of the shop were all the mobility products and surgical aides. I don't normally loiter in pharmacies but I could have spent hours here. I got my earplugs by the way.

This used to be a pharmacy where you stepped back in time. Glorious swansdown powder puffs in pastel shades from Paris. Nail buffing powder, cosmetics,creams, potions and badger hair toothbrushes.
Now all has changed. The powder puffs are banished in favour of anti ageing gunk. The cosmetics are no longer there and a large area of the shop is devoted to hideous sports clothes.
Fortunately we obtained the badger hair toothbrushes and left without spending any more money.
Miserable experience, somewhat typical of the Oxford Street area.

The shop itself is very good, but the customer service is terrible. You often have to wait 10 minutes to get served at the till, when there are other members of staff doing nothing.
I decided to use the mail order service instead. Two and a half weeks later I'm still waiting for items that were 'in stock'. I've called and nobody answers the phone, ever. I've tweeted and had a reply three days afterwards, however unhelpful. You also can't get a reply via email unless you wait a couple of days. Anyway, my parcel was delivered to the wrong address twice and they don't give you tracking either. After all this, I'm still waiting, and am none the wiser what is happening with my order.

Beautiful space and filled with staff that are ready to help in any way they can. Aside from prescriptions, they stock some amazing skincare ranges! Bioderma, La Roche Pousay, and Skinceudicals! Anything purchased here is stylish and of top quality. John Bell and Croyden might be a simple pharmacy but they do pharmacy better than anyone else!

Perhaps the nicest pharmacy in London, if not the world. I agree with the other Yelpers, John Bell & Croyden seems to be too posh, too sophisticated, too decadent to be real.

What kind of pharmacy has plush carpeting and wood panelling and classical music piped in? Yes, John Bell & Croyden is the kind of place that makes you feel like you need to wear a suit to buy a tube of toothpaste.

Nevertheless even in my shabby attire of jeans and a simple t-shirt, I found the service to be quite friendly and helpful and I found quite a few products that I couldn't find at Boots. Indeed, there is a wide range of personal grooming appliances (electric toothbrushes etc), a whole section of just plasters, and a few endless isles of grooming products from around the world. The best news...I didn't notice the prices to be much (if) higher than any of the high street chemist chains. Who subsidises the plush carpeting will remain forever a mystery.

Yes, 5 stars for a pharmacy seems rather absurd, but if you get a chance to visit you'd easily agree this is the most luxurious pharmacy in London.

I love this shop! It sells loads of high end toiletries and has a large section of disability aids and equipment, and a disturbing array of surgical instruments, (a must for the serial killer wannabe!)
But the standout reason I love this shop is the game play; Spot the celebs in disguise! I have seen sooo many.

I love this store, you can buy anything from lip salve to surgical equipment, wheelchairs. Has a pharmacy so you can collect your prescriptions.


Stocks lots of cosmetics, brands (Clarins, Crabtree and Evelyn), and rather bizarrely my dogs anti-flea treatment!


You can pick up some unusual gifts here.